Digital Transformation in Kuwait’s Hospitality Industry

Developed by Arabnet for the Kuwait Foundation for the Advancement of Sciences (KFAS), this publication provides a snapshot of the digital transformation in the Kuwaiti hospitality sector. Namely, it examines how hotels are leveraging digital technologies -- digital customer engagement, AI and analytics, and IoT -- to cater to increasingly tech-savvy consumers. It also explores how F&B establishments are navigating emerging eating trends and rising delivery costs. The publication highlights entrepreneurial innovation through regional success stories as well.